FAQ / Help Center
Welcome to the Help Center! Here you can find answers to frequently asked questions and get assistance with your bookings and tours.
Turismo Paradise is a travel agency specializing in exclusive tours and personalized adventures in the Galapagos Islands.
You can book a tour through our website or by contacting us directly.
We accept various payment methods, including credit cards and bank transfers.
Our cancellation policy varies depending on the tour. Please refer to our Terms & Conditions for more details.
Yes, we offer group discounts for larger bookings. Please contact us for more information.
Yes, we offer customizable tours to suit your preferences. Please reach out to us to discuss your options.
Daily Tours
Yes, all our daily tours include meals & water. The specific meals included will be detailed in the tour itinerary.
Each daily tour has a meeting point that will be notified to passengers in advance so they can attend punctually.
No, we provide snorkeling gear for all our daily tours. However, you are welcome to bring your own if you prefer.
Yes, all our daily tours are accompanied by a knowledgeable bilingual guide (English/Spanish) who will provide detailed information and assistance throughout the tour to ensure a memorable experience.
Bring a reusable water bottle to refill onboard.
Wear your swimsuit and apply sunscreen.
Bring comfortable walking shoes, as some areas are rocky and may be uncomfortable with sandals.
Yes, if you are prone to motion sickness, we recommend taking a motion sickness pill before the tour. This will help ensure a comfortable experience during the boat ride.
Experiences
A tour is a guided visit to a specific location or attraction, while an experience is a more immersive and personalized adventure that may include multiple activities, cultural interactions, and unique opportunities to connect with the destination.
A bilingual guide will welcome you at Baltra or San Cristóbal airport, assist with luggage, and arrange transportation to your accommodation.
Your perfect experience awaits!
Our team of experts is ready to help you plan your ideal trip.
